Your data
Your inspections are kept on your device, not with us. So you hold them: you can take them with you or delete them yourself, at any time, without asking anyone.
Take it with you
- A backup file: Settings → Backup & Restore → Back up now writes one .inspeclr file with everything, photos included. It opens again in Inspeclr on any device (Restore Backup, in the same place). On a phone, the app also writes an automatic backup each day to Documents/Inspeclr/backups.
- Google Drive: with your Drive connected (Settings → Google Drive), the app keeps a copy of everything in its Inspeclr/Backups folder. Restore from Google Drive, in the same place or on the first screen of a new installation, brings it onto a new phone or one that lost its data.
- Reports: every inspection's report as a PDF, and your inspections as an Excel file, to share or keep.
- A new Android phone: when you set it up (Android 12 or later) by copying from your old phone, by cable or wirelessly, the app's data moves with you, except your own AI key, which you enter again. Android's backup to your Google account does not include it, so keep a backup file too.
- A new iPhone: set up from your old iPhone, or from its iCloud backup, it brings the app's data with it; your own AI key may need to be entered again.
Backup files are not encrypted: anyone who has the file can read it. Keep them somewhere only you can reach.
Delete it
- Settings → Privacy & Security → Delete all my data deletes, on this device: every inspection, photo, client, site, asset, template, schedule and corrective action; the training data; your settings and permissions; your own AI key; what a restore from Google Drive that did not finish downloaded; and the automatic backups in Documents/Inspeclr/backups. You type a word to confirm it. It cannot be undone, so make a backup first if you may want it again.
- Google Drive: Settings → Google Drive → Disconnect stops the app using your Drive and asks Google to take back its permission; Delete all my data does the same. The files in your Drive's Inspeclr folder stay there: delete them in Google Drive.
- Uninstalling the app also deletes what it keeps on the phone. On Android, the automatic backups in Documents/Inspeclr/backups can stay after that: delete them in the Files app.
- On the web, deleting the site's data in your browser has the same effect as Delete all my data.
Backup files and reports you have shared, saved or sent elsewhere are not touched: delete them where they are.
What we hold, and how to have it deleted
We hold no copy of your inspections. What reaches us is described in the Privacy policy: support messages, which we delete when you ask, and AI reports, which carry nothing that identifies you and are deleted after 90 days. Write to support@tibrcode.com.
In the Android and iOS apps, Google holds what its ad software received, under its own policy: to cut it off from you, delete or reset the advertising ID in your phone's settings, and see Google's controls at myadcenter.google.com.